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Malvern Instruments extends direct support with opening of new office in Mexico City
In a move that reflects continued sales growth in Mexico, Malvern Instruments has opened a new office in Mexico City.
Operational since August 2013, the Mexico office provides both pre- and after- sales support to a growing customer base. It is also the venue for an increasing number of advanced training courses and seminars, and is part of Malvern’s operational expansion in Mexico and throughout Latin America as a whole. The opening of the office in Mexico comes just a year after the establishment of a sales and applications laboratory in Sao Paolo, Brazil.
“The markets of Latin America are very important for Malvern, across our complete range of products for materials and biophysical characterization,” said Brian Dutko, President of The Americas Operations for Malvern. “Our investment in operations in Mexico will extend the local support and training we can deliver to our instrument users and to potential new customers as Malvern’s systems play an increasing role in this growing manufacturing economy.”
“I am delighted that Malvern’s business in Latin America now has such a great new resource in Mexico,” said Edna Alvarez, Latin America Sales Manager for Malvern. “There is great demand for Malvern’s products throughout the industrial and scientific communities of Latin America. The new office in Mexico allows us to extend the range of Malvern analytical solutions to a broader community and is part of Malvern’s commitment to increasing its global presence and providing the highest possible standards of support to customers everywhere.”
Strong customer relations and exceptional worldwide service are the cornerstones of Malvern’s business, which serves its global customer base with applications laboratories, sales offices and distribution partners throughout the world. This is all backed by access to technical and applications specialists around the world and an extensive online presence offering a comprehensive range of resources.
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