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Autoscribe successfully implements major pre-clinical pathology LIMS

Autoscribe, developers of the well-established Matrix family of Laboratory Information Management Systems, is delighted to announce the successful implementation of Matrix Gemini for pre-clinical pathology applications at one of the largest global pharmaceutical companies.

Customer SupportThis is the most recent phase of a major project which began back in 2008. The project consists of a very complex sample tracking configuration that tracks the processing of samples, including time/date stamp and person through multiple laboratories all the way to archiving the final products. The first phase of the system went into production in 2008 providing only the processing component.  The second phase of the project enabled archiving capabilities and many error prevention and resolution functions. These enhancements provided an almost completely paperless system for tracking laboratory samples and accounting for individuals performing the tasks (tests) on these samples.   

The most recent phase of the project, which went live in February 2013, was to upgrade the existing version of Matrix to Matrix Gemini, with implementation and validation in the GLP environment. Hundreds of users are using the new system across multiple locations. The complex querying function, rapid registration of thousands of samples, and customised menus and options allows saving of cycle time.  This is important due to an average of 200,000 samples being registered per day!

Autoscribe’s founder and CEO, John Boother, said: ‘Although this was a complex project, Matrix Gemini’s One-Time Configuration tools greatly simplified the task we faced. We enjoyed an excellent working relationship with our customer’s project team. We were also delighted to receive a glowing message of appreciation from the customer project manager, who praised our ‘strong commitment to deliver a quality product’ and acknowledged that the guidance provided by Autoscribe was instrumental in installing the system in their complex network.”

“Autoscribe’s commitment to customer service was also recognized in this testimonial”, continued Boother. “The project manager went on to say: ‘We look forward to your historically impeccable customer service should we need you, although with a configuration as well designed as this, we may need to pick up the phone just to say hello!’.”


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