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Targeted strengthening of customer focus with high-tech laboratory for pipette calibration and extensive range of high-quality laboratory services

The globally active Eppendorf Group continues its growth track in Asia in a targeted manner and has opened a new site in Singapore. The new subsidiary is located in the heart of Singapore’s modern Biopolis science center and offers attractive office workplaces for sales and service activities, a modern pipette calibration laboratory and a demo laboratory. Here high-quality laboratory services, which include extensive customer training and maintenance offerings, are provided.  

"Asia, with the market regions China and Asia, Pacific, Africa (APA), is an extremely important market for the Eppendorf Group, already accounting for around one third of our total revenue," says Eva van Pelt, Co-CEO of Eppendorf SE. "Singapore is a center of life sciences with a very large growth potential. We are therefore pleased to now be part of this dynamic life science ecosystem with our new location and to be able to further intensify and expand our existing customer relationships."

Customer centricity through customer proximity

Eppendorf's new site is located within Singapore's Biopolis science center, which focuses on biomedical research projects and enables close cooperation between public and private scientific institutions. In addition to modern office space, there is a service center for all Eppendorf equipment, offering repairs, calibrations and validations, as well as a state-of-the-art calibration laboratory for pipettes. The additional purpose-built Bioprocess Center provides scientific and technical support to customers and partners throughout the Asia-Pacific region.

"From Singapore, we can now even better support our customers in scientific, research, healthcare, pharmaceutical and industrial sectors and offer them the relevant products and services within immediate reach," emphasizes Eva van Pelt. "With this investment, we will be able to participate even better in the growth of the life science industry in Asia and continue our strategic approach for even more customer centricity in Asia."

This increased proximity to customers also includes the establishment of a modern and new central warehouse in Singapore. This will make the city-state the logistics hub for Southeast Asia with immediate effect, offering all customers in the region even faster and more reliable delivery.

About Eppendorf

Eppendorf is a leading life science company that develops and sells instruments, consumables and services for liquid, sample and cell handling in laboratories worldwide. Divided into the business units Liquid Handling, Consumables, Separation & Instrumentation, Bioprocess and Workflow Solutions, the product portfolio includes, for example, pipettes, pipette tips, centrifuges, mixers and ultra-low temperature equipment. In addition, Eppendorf offers a wide range of high-quality consumables.

Eppendorf products are most broadly used in academic and commercial research laboratories, e.g., in companies from the pharmaceutical and biotechnological as well as the chemical and food industries. They are also used in laboratories that perform clinical or environmental analysis, in forensic laboratories and in industrial laboratories where process analysis, production and quality assurance are performed. 

Eppendorf has been active since 1945, is headquartered in Hamburg, Germany, and employs about 5,000 employees worldwide. The Group has subsidiaries in 33 countries and is represented in all other continents and important markets by distributors.

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